Gents

Towergate Insurance Brokers have just informed me that Equity Red Star are no longer offering any recovery/break down cover to run alongside their persevered bus insurance policies.

If you are insured by Equity Red Star then you will need to sort this separately when your insurance is due for renewal.

David

My bus number (if any): RM548 and RM765

Rigtons still offer breakdown cover.

My bus number (if any): GS67 RML2532

I have breakdown cover alongside my insurance through Rigtons. My bus broke down on the way home from RT75 and three hours later they sent a Green Flag van out. The driver nearly wet himself as they had not told him he was attending a bus, just an 'AEC'. He had no idea what an 'AEC' was. He didn't know where to start to look in respect of a fuel blockage, poor soul.

Another three hours later and a proper heavy recovery truck arrived. The driver suggested that if the correct mechanic (truck/bus mechanic had been sent) then they probably would have resolved it on the spot. All he could do was recover us.

I am wiser now; if I break down again I'll be making sure that they are not sending a basic light vehicle response unit out in the first instance just to meet their SLA.

My bus number (if any): RT3316

BEA1 broke down a few years ago, just past the M4 turn off, going clockwise, approaching the M40 exit in the roadwork’s, cones everywhere. Had a look at the engine and soon discovered it was an injector pump problem.
‘Special Police’ arrive, ‘You are in a free recovery zone, we will arrange to get it picked up’. I said I have already called Autohome Recovery, and they are sending someone.
Time passed, traffic grew
Autohome send a man in a small van, ‘You need to be recovered’ he said, I will call a breakdown Truck,
Time passed
I thought I would move a few cones for when the recovery lorry arrives, ‘You can’t move those cones your not licensed, we will call ‘the Cone Men.’ Police call the Cone Men, they arrive, move a few cones, Cone men calls Buffer Lorry man, they arrive, stop about 50yds behind us and block off another lane
Time passes, traffic builds even more
The free recovery truck arrives, it’s a low loader, not a lot of good, as I like the roof of my bus the way it is, we send him away. The free recovery would have been up the road into their compound, then our lorry would have to pick it up from there.
Then Autohome truck arrives, bus hooked up, by that time we had removed a drive shaft, and off we go back to St Neots, Broke down about 3pm, got in my front door at 10.45 pm
Very tired.

Sounds about right for anything out-of-the-ordinary breaking down!

My bus number (if any): GS67 RML2532